Routes and visas
Can I ask Jappy about one step of my plan?
Yes. Each step gets its own chat, so Jappy knows which step you mean and you can come back to it later.
- In the app: open the step in your plan and tap Ask Jappy about this step.
- On the web: open the step and tap Ask Jappy how, or Ask Jappy on your next-step card.
Jappy explains in general terms, with sources. For your own case, a licensed advisor can advise.
Updated 3 October 2026
Still stuck?
Ask us. Jappy answers first, and a person on the Japper team picks up anything it can't.