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How do I reach a person at Japper?

Ask here: Jappy answers first, from your account and these help articles, and Talk to a person passes your question to the Japper team with a note of what you asked. You'll get the reply here, and a notification. You can also email hello@japper.app.

We'll never ask for your password or a card number in a chat. Japper will never ask you to pay for a visa in a chat.

Updated 3 October 2026

Still stuck?

Ask us. Jappy answers first, and a person on the Japper team picks up anything it can't.