I paid but my membership isn't showing

Payments usually show within a minute. If yours doesn't:

• Sign out and back in with the same email you paid with.
• Paid in the app? Open Profile, then Settings, then Membership, and tap Restore purchases.
• Check your email for a receipt.
• If you were charged and still don't see membership, message us here with the email you used. We'll look it up and put it right.

Never pay anyone outside the Japper checkout. Japper will never ask you to pay for a visa in a chat.